This Privacy Policy explains how Reef Reels Casino Australia collects, uses, stores, and protects personal information. By accessing or using our website and services, you agree to the practices described in this policy.
We are committed to respecting your privacy and handling your personal data responsibly, transparently, and securely.
1. Information We Collect
When you interact with Reef Reels Casino Australia, we may collect the following types of information:
- Personal information such as name, date of birth, email address, and contact details
- Account information provided during registration and account verification
- Technical information including IP address, device type, browser, and usage data
- Transaction-related data connected to deposits, withdrawals, and gameplay activity
This information is collected only when necessary to provide our services and improve your experience.
2. How We Use Your Information
The information we collect is used to:
- Create and manage player accounts
- Provide access to casino games and features
- Process transactions and account-related requests
- Communicate important service updates and account notifications
- Improve website performance and user experience
- Ensure security, prevent fraud, and maintain platform integrity
We do not use personal data for purposes unrelated to the operation of the casino.
3. Cookies and Tracking Technologies
Reef Reels Casino Australia uses cookies and similar technologies to enhance website functionality and improve navigation. Cookies help us understand how users interact with the site and allow us to deliver a smoother, more personalised experience.
You can manage or disable cookies through your browser settings, although doing so may affect certain site features.
4. Data Security and Protection
We take data protection seriously and apply appropriate technical and organisational measures to safeguard personal information. These measures help protect data against unauthorised access, misuse, loss, or alteration.
While no online system can guarantee absolute security, we continuously work to maintain high standards of protection.
5. Sharing of Information
We do not sell or rent personal data to third parties. Information may be shared only when necessary to:
- Comply with legal or regulatory requirements
- Process payments and account services
- Prevent fraud or enforce our terms and conditions
Any third parties involved are required to handle data securely and responsibly.
6. Account Access and Control
Players have the right to access, update, or correct their personal information through their account settings. Keeping your information accurate helps us maintain a secure and reliable service.
If you have questions about your data or require assistance, our support team is available to help.
7. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations. When data is no longer required, it is securely deleted or anonymised.
8. Responsible Use and Legal Compliance
Reef Reels Casino Australia operates in accordance with applicable laws and regulations. Player information may be used to support responsible play initiatives, account verification, and compliance procedures.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect once published on this page. We encourage players to review this policy periodically to stay informed.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact our customer support team through the website.